Player Wellbeing
Responsible Gambling
At FairGo Casino, we believe gambling should always be enjoyable and within your control. We are committed to providing a safe environment and the tools you need to play responsibly.
What Is Responsible Gambling?
Responsible gambling means making informed decisions about when, where, and how much you gamble. It means treating gambling as one leisure activity among many — not as a way to make money, relieve stress, or escape problems.
Most people who gamble do so safely and within their means. However, for a small number of players, gambling can become a problem that affects their finances, relationships, and mental health. Recognising the early warning signs is key to preventing gambling from spiralling out of control.
FairGo Casino is committed to making responsible gambling easy, accessible, and stigma-free. We want every player to enjoy our platform safely and confidently.
Strictly 18+ Only
FairGo Casino is exclusively for adults aged 18 and over. We use strict age verification processes to prevent underage gambling. If you are aware of a minor attempting to access gambling services, please contact us immediately.
Warning Signs of Problem Gambling
Gambling becomes a problem when it starts to harm you or those around you. Look out for these signs:
Spending more than you can afford to lose
Gambling to escape stress, anxiety, or personal problems
Feeling irritable or restless when not gambling
Chasing losses by placing bigger or more frequent bets
Lying to family or friends about your gambling habits
Neglecting work, relationships, or other responsibilities
Borrowing money or selling possessions to fund gambling
Feeling out of control or unable to stop
If you recognise any of these signs:
Don't wait. Reach out to the National Gambling Helpline on 1800 858 858 (free, confidential, 24/7) or use the self-exclusion tools in your account settings. Early intervention makes a significant difference.
Our Responsible Gambling Tools
FairGo Casino provides a comprehensive suite of tools to help you stay in control of your gambling. All tools are available free of charge through your account settings.
Deposit Limits
Set daily, weekly, or monthly deposit limits to keep your spending within a budget you're comfortable with. Limits take effect immediately when lowered.
Session Time Limits
Choose a maximum session duration. When your time is up, you'll receive a notification and your session will end automatically.
Reality Checks
Receive regular reminders of how long you've been playing and your net win/loss position during your session.
Cool-Off Periods
Take a short break of 24 hours, 7 days, or 30 days. During this period your account will be inaccessible for gambling.
Self-Exclusion
Exclude yourself from FairGo Casino for a defined period or permanently. We take self-exclusion seriously and enforce it strictly.
Account Activity Reports
View detailed reports of your gaming activity, deposits, withdrawals, and bonus usage at any time through your account dashboard.
Tips for Responsible Play
Set a strict budget before you play and stick to it
Treat gambling as entertainment, not a source of income
Never gamble when you are upset, depressed, or stressed
Take regular breaks to maintain perspective
Don't chase losses — accept them as the cost of entertainment
Keep track of the time and money you spend
Balance gambling with other hobbies and social activities
Never gamble under the influence of alcohol or drugs
Support Resources
You are never alone. These Australian services provide free, professional support for gambling-related issues.
National Gambling Helpline
📞 1800 858 858
Free, confidential, 24/7 support for anyone affected by gambling.
Gambling Help Online
🌐 gamblinghelponline.org.au
Online counselling, chat support, and self-help resources for problem gamblers.
Lifeline Australia
📞 13 11 14
Crisis support and suicide prevention. Available 24/7.
Beyond Blue
📞 1300 22 4636
Support for anxiety and depression, which can be associated with problem gambling.
🌿 Need to talk to someone right now?
1800 858 858
National Gambling Helpline · Free · Confidential · Available 24/7